External Communities
Strengthen customer and partner relationships and build loyalty with a branded community.
Nurturing Your Next Brand Advocate
The product buzz and excitement that comes from customers and partners advocating your product and brand transcends the value gained from most traditional marketing channels. To develop that level of product buzz and nurture your next brand advocate, you need a community where your external stakeholders can come together to discuss and share ideas, provide feedback, and find new information about your products and offerings.
The blueKiwi External Community module
The External Community module is one of several add-on modules available. All blueKiwi implementations begin with the core Internal Social Networks module. You can extend your business social network with other add-on modules, including Social Media Engagement, Productivity, Mobility, and Connectivity.
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See External Communities in action.
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The blueKiwi External Community module includes all the functionality of the blueKiwi Internal Social Networks module, as well as everything you need to build a branded community for your customers and partners.
- Set up, promote and invite members to branded external communities
- Create welcome pages for new community members
- Let company staff add external community conversations to internal company forums and provide the most informed answers to questions and discussion points
- Post private notes in external community conversations
There’s no better time for your company to evolve into a social business. With blueKiwi’s enterprise social software, it’s easy for you to become more productive, competitive, and collaborate quickly and efficiently both inside and outside your organization.
See the blueKiwi External Community module in action
How can blueKiwi’s social network software help your company or organization?
With a blueKiwi External Community you can strengthen relationships and build loyalty through active engagement. Real-time customer and partner communities also make it easy to resolve issues faster and at lower cost through community participation. Customer and partner communities are also a great place to find and nurture your next brand advocate.
A blueKiwi External Community platform can help you gather new ideas on product and process improvements and solicit market feedback on planned products and service offerings. To find out more, please contact our sales team today.
